Last updated: October 2024

1. Introduction

DirectEx ("we", "our", "us") operates an online freelancer platform connecting businesses and professionals. We are committed to protecting your privacy and handling personal information responsibly and transparently.

2. Information We Collect

We may collect the following information:

  • Personal identification details (name, email address, contact details)
  • Account and profile information
  • Business and service-related information
  • Payment and billing information
  • Technical data such as IP address, browser type, and usage data

3. How We Use Information

We use collected information to:

  • Provide and operate the DirectEx platform
  • Verify users and manage accounts
  • Facilitate freelance engagements and payments
  • Communicate platform updates and support requests
  • Comply with legal and regulatory obligations

4. Sharing of Information

We do not sell personal data. Information may be shared with:

  • Service providers supporting platform operations
  • Payment processors and financial institutions
  • Legal or regulatory authorities where required by law

5. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, or loss.

6. Data Retention

Personal data is retained only as long as necessary to fulfill business, legal, or regulatory requirements.

7. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information.

8. Cookies

We use cookies and similar technologies to improve user experience and platform performance.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website.

10. Contact Us

For privacy-related inquiries, please contact us via the DirectEx website.